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Download and install Skype for Business on Mac. Skype for Business makes it easy to connect and collaborate with coworkers and business partners around the world: Start instant message conversations and voice or video calls. See when your contacts are available online. Schedule and join meetings. Present your screen during meetings.

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This article explains options for how you, the admin, can deploy the Skype for Business app to the people in your organization.

Connect with your team anywhere using clients across Windows, Mac, iOS, and Android™, or bring remote participants into meeting spaces of all sizes with Skype for Business. Get the Skype for Business mobile app Enter your phone number or email address and we’ll send a download link. Install Lync for Mac 2011 - Skype for Business for Mac will be available in 2016. Until then, Lync for Mac 2011 is included with Office 365 and available for you to download and install. It works with Office 2011, Office 2016, Office 365, and Skype for Business Online. Jan 21, 2016 After the download is done, you can manually install it. If the Skype for Business desktop version is installed, you can perform the follow steps to join the meeting with Skype for Business Web App. In the meeting request, right-click or tap and hold the Join Skype Meeting link, and select Copy Hyperlink. In October, 2018, we announced a plan to offer the Skype for Business desktop app on Mac as our web-downloadable meetings client instead of Skype Meetings App, starting in December. Due to feedback from customers, we decided to postpone the change. Everything is now in place, and we will make the.

Before you deploy Skype for Business to your users, make sure you've done steps 1-3 in the article Set up Skype for Business Online. This way, Skype for Business will be set up with your domain, everyone will have their licenses, and you will have configured IM and Configure presence in Skype for Business Online for your organization.

Note

For users to install the Skype for Business app, they need to be local admins on their PC or device. Or they will need to be part of a local group that can install apps on their PC or devices. If your users aren't allowed to install software on their devices, you'll need to install the Skype for Business app for them.

For most small and medium-sized businesses

Step-by-step installation instructions: If you have a small or medium-sized business, we recommend that you simply ask your users to install the Skype for Business app on their PC. Point them to these instructions: Install Skype for Business. If they are using Macs, point them to Set up Lync for Mac 2011 for Office 365. The Skype for Business app is installed separately from the rest of the Office apps.

Office 365 ProPlus customers: If your business is using an Office 365 plan that includes Office 365 ProPlus, such as the E3 plan, the Skype for Business app is installed at the same time your users download and install Word, Excel, PowerPoint, etc. This also means they can't uninstall Skype for Business unless they uninstall all of Office.

Choose whether to make Skype for Business available to your users

As the admin you can choose whether to make the Skype for Business app available to your users.

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  • To control whether everyone in your company gets the software: Sign in to the Microsoft 365 admin center, go to Install my software, and then select the software you want to be available for users.

  • To control whether specific people in your company get the software: Sign in to the Microsoft 365 admin center, go to Users > Active users, select the person who you want to give access to the software, and then click Edit next to Product licenses and turn the license on or off.

Note

If you need to see what plans are assigned to people in your organization, sign in to the Microsoft 365 admin center > Users > Active users. Select the person from the list then look under Product licenses. If you are using the classic admin center, look under Assigned license.

Manually deploying Skype for Business to your users

If you want your users to install the Skype for Business app from a location on your network instead of from the Internet, you can download the setup files. To do this go to the Manually deploy user software section of the Microsoft 365 admin center. You can then select Install and save the setup .exe file to a network location.

Another option is to download the Skype for Business Basic app for your users. You can download Microsoft Skype for Business Basic (32 or 64 Bit).

For both the full and basic Skype for Business apps, after you have downloaded the setup files, you will need to manually send (for example, in email) the network path to the users so they can run the setup program to install the app on their computer.

You can also use these downloads to deploy the Skype for Business app to your users by using your existing software deployment tools and processes.

For larger and enterprise organizations

Note

This section only applies to the Skype for Business app available through Office 365 plans. If your organization is using a volume licensed version of the Skype for Business app, which is Windows Installer-based (MSI), see Customize Windows client installation in Skype for Business Server.

In many enterprises or large organizations, users aren't allowed to install software on their computers. Instead, the IT departments deploy the necessary software to the users' computers. IT departments also might want to control the amount of Internet or network bandwidth used in their organization, so they want to install software from a nearby location on their network instead of from across the Internet or across the corporate network.

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With Office 365, you have several options for deploying the Skype for Business app if you want to control where it's installed from. Some of those options include the following:

  • Download the Skype for Business app to your local network from the Microsoft 365 admin center, as described in Manually deploying Skype for Business to your users.

  • Use the Office Deployment Tool to download either Office 365 ProPlus or the Skype for Business app to your local network. Then, use the Office Deployment Tool to deploy the app to your users. The Office Deployment Tool gives you the ability to control certain aspects of the deployment, such as languages and version (32-bit or 64-bit).

  • Use your existing software deployment tools and processes, such as Microsoft Endpoint Configuration Manager, to deploy Office 365 ProPlus or the Skype for Business app to your users. You can use your existing tools and processes with the Office Deployment Tool or with the software that you've downloaded from the Microsoft 365 admin center.

More info on using the Office Deployment Tool

For details on downloading the Office Deployment Tool and more information on installing the Skype for Business app and other Office 365 client apps, see Manage software download settings in Office 365.

Here's an overview of the steps involved in using the Office Deployment Tool to deploy an app:

  1. Download the newest Office Deployment Tool from the Microsoft Download Center.

  2. Create the configuration.xml file to be used with the Office Deployment Tool that has the client app settings you want, such as setting the version (32-bit or 64-bit), the installation language, etc.

  3. Use the Office Deployment Tool and the configuration.xml file to download the setup files to your local or internal network from the Office Content Delivery Network (CDN).

  4. Use Office Deployment Tool and the configuration.xml to install the Office client apps, including the Skype for Business app.

For details on using the Office Deployment Tool and configuration.xml file, see the following articles:

More info on using Microsoft Endpoint Configuration Manager

You can use your existing software deployment tools and processes, such as Microsoft Endpoint Configuration Manager, to deploy the Skype for Business app. You can use these tools and processes with either the software that you download from the Microsoft 365 admin center or with the Office Deployment Tool.

For more information about using Configuration Manager to deploy software, see the following articles:

If you're deploying the Skype for Business app as part of deploying Office 365 ProPlus, see Manage Office 365 ProPlus with Configuration Manager.

Planning for updates to the Skype for Business app

As part of deploying the Skype for Business app, you need to consider how you want to get updates after Skype for Business is installed. These updates can include new features, security updates, or non-security updates, such as updates that provide stability or performance improvements. The two primary things you need to consider are :

  • Where do you want to get updates from

  • How often do you want to get feature updates

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While you can control where you get updates from and how often you get feature updates, you can't choose which specific security updates or non-security updates you get.

Where to get updates from

By default, after the Skype for Business app is installed, updates will be automatically downloaded from the Internet when they are available from Microsoft. If you want more control over when updates occur or where the updates are installed from, you can use the Office Deployment Tool or Group Policy to configure that.

For example, many organizations want to test updates with a group of users before deploying them throughout the organization. You can do this by using the Office Deployment Tool or Group Policy to configure the Skype for Business app to get updates from a specific location on your network, instead of automatically from the Internet. Then, you can use the Office Deployment Tool to download the updates every month to your local network.

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For more information about how updates work for Office 365 software, see these articles:

  • How often to get feature updates

In addition to where you get updates from, you can also control how often you get new features for the Skype for Business client. The two choices are the following:

  • Get feature updates every month, if there are new features

  • Get features updates every six months

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For some organizations, they want time to test new features, so they want to get feature updates only twice a year instead of every month.

You can control how often you get feature updates by using the Office Deployment Tool or Group Policy to configure the update channel. The Monthly Channel gives you feature updates monthly (approximately), while the Semi-Annual Channel gives you feature updates every six months. For more information about channels, see Overview of update channels for Office 365 ProPlus.

Related topics


Get Skype, free messaging and video chat app. Conference calls for up to 25 people. Download Skype for Windows, Mac or Linux today. Download and install. If don't already have Skype for Business installed, see: Install Skype for Business on Mac. Install Skype for Business on a mobile device. Download Skype for your computer, mobile, or tablet to stay in touch with family and friends from anywhere. Skype for Business; Get help. Skype Support; Blogs; Community; About Skype; My account. Sign out; Download Skype. Skype for Desktop. Available for Windows, Mac OS X and Linux. By downloading Skype, you accept Terms Of Use. Then again, despite the many improvements on Skype, the new version is only compatible with Mac OS X. For macOS Mojave users, there seems to be a few issues. While some users reported that Skype is slow in macOS Mojave, others say Skype causes high CPU usage. There are also many who said that Skype is not working on macOS Mojave. The best Skype call recorder for Mac is a tool that offers call recording features, either video, audio, or both simultaneously, on Mac, and comes in handy to help you capture special moments in a Skype call with loved ones or record important Skype meetings, interviews when in a business setting. Of course, Skype took a pretty long time to have the feature natively but even after debuting, it.

Microsoft understands the importance of keeping in touch with others; that is why they built Skype as a valuable communication tool for individuals and business owners. Though this tool is widely used for simple text-based chat, it also works well for audio and video-calls. And interestingly, it has a new Facebook integration feature that allows you to make use of your contact list on social media.

Recently, Microsoft released a new version of Skype. It’s one of the biggest releases they have had since they acquired the tool. In this new version, radical changes have been made, which may affect the experience of users who are already familiar with this communication app.

The desktop version of the new Skype has notification and mention panels, something that most desktop messaging apps already have. With the addition of the “@mention” feature, one can quickly see a conversation where he or she has been talked about in the discussion.

Moreover, the group call feature has improved. You can now drag and drop photos while in a call. You can even react to anything that has been said or shared on the call with an emoji. If you wish to find shared content, whether it’s an image or a video from a loved one or an important document you need for work, you can simply browse the chat gallery.

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As for the visual appeal, the new look of Skype won’t disappoint as well. You can select a theme that perfectly suits your mood. However, in the meantime, there is only the dark and light color schemes. Don’t worry because Microsoft promised to release more color scheme options in the future.

Then again, despite the many improvements on Skype, the new version is only compatible with Mac OS X. For macOS Mojave users, there seems to be a few issues.

While some users reported that Skype is slow in macOS Mojave, others say Skype causes high CPU usage. There are also many who said that Skype is not working on macOS Mojave. Because of these Skype issues on Mojave, we cannot help but ask, did Mojave broke Skype?

Below are some of the most common Skype 7.5.9 issues on macOS Mojave and their possible fixes:

Skype GUI Not Loading

According to some users of Mac Mojave, Skype will not load up. When it opens, all that will show is the Skype menu in the menu bar. All the rest will not load.

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Trying to solve the problem, some users removed Skype and other supporting apps. After that, they tried to re-install everything. Sad to say, things just go back to how they were.

Well, because macOS Mojave is still new, it’s no surprise why many users and other apps are having problems with it. Skype is no exception. If you really want to use Skype, Microsoft recommends to install the Classic version and see if it works. Better yet, try to upgrade to the insider builds of Skype. You can upgrade to the insider builds here.

Skype Fails to Sign-in

If you’ve switched to the Classic version and you are having problems with signing into your Skype account, be sure to check if you are connected to the Internet. If you are, but the problem still persists, try to disconnect and then re-connect to the network. And then, log out and log back in on Skype. That should fix the problem.

Now, if you are running Skype for Business on Mac and you cannot sign in, here is the possible workaround:

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Remove Mozilla/5.0 from the WIASupportedUserAgents parameter in the AdfsProperties. To do that, you will need to run Get-AdfsProperties, select wiasupporteduseragents, and then retrieve the output. Next, remove _only_ “Mozilla/5.0” from the output. Finally, run Set-AdfsProperties –WIASupportedUserAgents with the output.

Skype Not Working

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Some users running Skype on macOS Mojave reported that Skype does not work at all. Whenever the Skype app is clicked, it only shows the message, “No Available Windows”.

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Although they have tried deleting and redownloading Skype a couple of times, the problem is still there. They have even tried making changes to the system files and the system preferences, but nothing helps.

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Again, Skype is not yet optimized for macoS Mojave. Therefore, the problems still exist. Uninstalling and re-installing Skype won’t fix the problem. The best fix in the meantime is to downgrade to the Classic version of Skype.

Outlook Integration

Yes, one of the best features of Skype is its integration with Outlook. But no matter what some Mac users do, their Skype app doesn’t seem to integrate with Outlook properly.

As of this writing, the latest Skype version is still not compatible with macOS Mojave. If you are still running the latest Skype version, then there’s no definite fix for your Outlook integration problems. But if you’ve switched to the Classic version of Skype, there is hope.

Before anything else, check if your device meets all the requirements for Skype and Outlook integration on Mac. These requirements include:

  • Mac Outlook version 15.28 or the most recent version
  • A working Skype for Business app
  • The same user account should be logged into Skype for Business and Outlook.

If you have already checked all the requirements, but you still can’t integrate Outlook with Skype, here’s what you should do:

  • Double-check if the user account you are using is the same in Skype for Business and Outlook.
  • After that, restart Outlook and reinstall Skype.
  • Perform a clean uninstall of Lync 2011. If you do not know how to do this, seek assistance from Microsoft’s technical support team.
  • Once Skype and Outlook are up and running, try to sign in again.

Summary

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After a few years, the mountain-inspired macOS Mojave finally feels like a breath of fresh air for Apple. C’mon, who doesn’t like the look of the new Dark Mode? However, just as with other new products, there are, of course, certain bugs, glitches, and all other sorts of compatibility issues that arise.

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While there seems to be no clear way to fix the problems with Skype on Mojave since Microsoft is still working on them, the best thing you can do is to opt for the Classic version. And though this suggestion has no direct impact on Skype’s performance on Mojave, we’d still want you to install Outbyte Mac Repair. After all, we all want our Macs to perform efficiently all the time and be free of junk files we don’t need.

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Do you know any possible fix to the Skype issues we mentioned above? Let us know in the comment section below!

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